Terms & Conditions

Last updated: July 10, 2026

1. Introduction

Welcome to Crown Japan Katwe. By using our website and services, you agree to comply with and be bound by the following terms and conditions.

2. Products and Pricing

All product descriptions, prices, and availability are subject to change without notice. We strive to ensure all information is accurate, but errors may occur.

3. Orders and Payment

• All orders are subject to acceptance and availability.
• Payment must be made in full before order processing.
• We accept payments via PesaPal (MTN Mobile Money, Airtel Money, Visa, Mastercard, Bank Transfer).

4. Delivery

• Delivery is available within Uganda.
• Delivery fees are calculated at checkout.
• Free delivery on orders over UGX 500,000.
• Estimated delivery times are provided but not guaranteed.

5. Returns and Refunds

• Items can be returned within 7 days of delivery.
• Items must be in original condition with packaging.
• Refunds will be processed within 14 business days.
• Delivery fees are non-refundable.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect and use your data.

7. Contact Us

If you have any questions about these terms, please contact us.